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Privacy Policy

PRIVACY POLICY

ceciliaralvarez.com

Last updated May 2026

1. DATA CONTROLLER

When you request an appointment or contact us through this site, we may collect the following personal data:

  • Name and surname

  • Email address

  • Phone number

  • Home address (to coordinate home service)

  • Coverage zone or area

  • Instagram username (when requested for identity verification)

  • Information about the requested service and the occasion

2. WHAT DATA DO WE COLLECT?

We collect your information when:

  • You navigate through the website.

  • You complete contact or subscription forms.

  • You can contact us via email, WhatsApp, or other channels connected to the site.

  • You interact with our embedded content, such as YouTube videos or other third-party services.

3. WHAT WE USE YOUR DATA FOR

We use your information exclusively for:

  • Coordinate and confirm your home service appointment

  • Verify each other's identities before the first service, as a security measure for both parties

  • Manage the payment of the deposit and the service

  • Sending you information about your appointment (confirmation, reminders, follow-up)

  • Improve the service experience on future visits

We do not use your data for marketing, advertising, or unsolicited communications.

4. CONFIDENTIALITY AND DISCRETION

The privacy of our clients is an absolute priority, especially for those who are public figures, artists, or high-profile individuals.

We commit to:

  • Do not publish photos, names, or mentions of any client without their express written consent

  • We do not share information about who our clients are or when they received services.

  • Do not disclose the address or location of any client to third parties under any circumstances

  • Treat all personal information, including address, schedule and contact details, with absolute confidentiality.

This commitment to discretion is an integral part of our luxury service and applies to both public figures and private clients.

5. WITH WHOM WE SHARE YOUR DATA

We do not sell, rent, or share your personal data with third parties.

In exceptional cases, we may share information with:

  • Payment providers (Zelle, Venmo) are used solely to process transactions.

  • Competent authorities if required by law

In the case of events with a team of nail artists, Cecilia Alvarez's team is subject to the same confidentiality commitments.

6. HOW LONG DO WE KEEP YOUR DATA?

We retain your personal data only for as long as necessary to:

  • Manage the active service relationship

  • Comply with legal or accounting obligations

Once the service relationship has ended and the legal deadlines have been met, your data is deleted from our records.

7. YOUR RIGHTS

You have the right to:

  • Access the personal data we have about you

  • Correct incorrect or incomplete data

  • Request the deletion of your personal data

  • To object to the processing of your data

  • Portability of your data

To exercise any of these rights, please write to us at: info@ceciliaralvarez.com

We respond to all requests within 30 business days.

8. SECURITY OF YOUR DATA

We implement technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. Email communication and payment transactions are conducted through secure platforms.

9. COOKIES AND TRACKING TECHNOLOGIES

This website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can configure your browser to reject cookies, although this may affect some site functionality.

10. MINORS

Our services are intended exclusively for people over 18 years of age. We do not intentionally collect data from minors.

11. CHANGES TO THIS POLICY

We may update this privacy policy periodically. We will notify you of any significant changes by email if we have your contact address. The date of the last update is always shown at the beginning of this document.

12. CONTACT

Cecilia Alvarez — Luxury Nail Artist 📧 info@ceciliaralvarez.com 📍 Miami, Florida, United States

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